Air Fresheners

Sweet as a Rose | Air Fresheners

Why we now expect Air Fresheners in public spaces

Did you know that you can detect over 10,000 different smells, thanks to the 12 million olfactory receptor cells in your nose?  Furthermore, research has proven that smell has the power to affect an individual’s mood, emotions and even memory, so make a point of surrounding yourself with great smells and you will increase your chances of having a happier life without forgetting any great experiences.

However, we cannot help but come across some awful smells in our everyday activities, smells that cause us to frown, become angry all of a sudden, and want to head in the opposite direction of where the smell is coming from.

Modern society does not accept offensive odours and lingering smells as perhaps our forebears did in not so distant times.  But perhaps it was simpler for them to remove the source of the odour by opening a window or door?  Or are we just more sensitive to smells in the 21st century?

Irrespective, it’s now no longer acceptable in a public building or space for users to be assaulted with various pongs, many of which invoke a reaction of distaste, even horror and we now look to Air Fresheners to solve the problem.   Air fresheners are now all pervasive within indoor built environments, such as workplaces, schools, housing, transportation, hotels, hospitals, care facilities, and a range of private and public buildings.  Air fresheners are designed to impart an aroma to the air environment or to mask odours, with the intent of creating a pleasing indoor space. Read more

Quality Matters

Quality Matters

We proudly share on our website logos of various organisations.  Are they just vanity or do they actually mean anything?   To us, here at Liberty Hygiene, they actually mean a lot of blood, sweat and tears and the open door to many of our major customers.  Why not take 5 and read on to see if any of those might work for you.

We’ll open with the ISO standards – the premier international standard.

ISO stands for the International Organisation for Standardisation.  This is an independent, non-governmental international organisation with its HQ in Geneva.  International Standards make things work. They give world-class specifications for products, services and systems, to ensure quality, safety and efficiency.   They are instrumental in facilitating international trade.

ISO standards are what major chains, large businesses and corporations look for when sourcing suppliers.  They know that to have achieved an ISO award, an organisation is demonstrating long term and ongoing commitment to quality.

We are immensely proud to have achieved both ISO 9001 and ISO 14001 status.  Achieving and maintaining these awards is no mean feat for any organisation but the benefits they bring not only when securing new contracts but internally, in the day to day running of the business, are enormous.

(We were going to say immeasurable but if you can’t measure something in ‘quality’ terms, then it doesn’t count!!)

ISO 9001 – to hold this a company needs to:

  1. a) demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

In a nutshell ISO 9001 means that our customers know they have complete and transparent traceability on our products and service and that quality control is managed 24/7 365 days of the year

ISO 14001 – specifies the requirements for an environmental management system that an organisation can use to enhance its environmental performance.  A perfect fit for us at Liberty Hygiene when our whole raison d’etre is to provide hygiene services of the highest quality.

But we haven’t rested on our laurels with two premium Quality badges.

We are also SafeContractor approved.  This is a standard for the Construction industry.  SafeContractor proves to our Construction customers that we are meeting legal requirements when working on site.  Alongside this standard, it made complete sense to achieve the Safety Schemes in Procurement (SSIP) accreditation.  SSIP Core Criteria is aligned to the Government-backed construction pre-qualification document PAS 91, ensuring consistency within supply chain management.

However, we don’t leave any stones unturned in our quest for excellence.  We would advocate to any business to join their industry associations and that’s what we’ve done with membership of Cleaning & Support Services Association (CSSA) and The Independent washroom Services Association (IWSA)

The CSSA is the membership organisation for cleaning companies which provides support for members to grow in skills and knowledge.  They also lobby on behalf of members endeavouring to ensure all legislation is favourable to our industry.  We are sub-contractors for many of the biggest and best cleaning companies so it made sense for us to take membership and better understand the challenges they face and exactly what these companies seek from their sub-contractors. The CSAA also affords us a lot of networking opportunities to meet and mingle with top contacts.  In our opinion there is so much to be learnt by speaking with fellow providers: best practice, innovations, industry news and alliance opportunities.

The IWSA is just that – an alliance of independent providers who have committed to a quality service level and set of principles that give confidence to customers with nationwide sites but who want to work with local, quality service providers.  It allows national companies to clearly support “Buy Local”.  It allows members to confidently tender for nationwide contracts knowing that the membership network is there to support and deliver alongside them.

All of these standards and industry groups come at a price though, both financially and in staff time and effort.  But at Liberty Hygiene we reckon it is all an essential investment in our growth, not a vanity expense to have some fancy badges on our website.  We do live and breathe commitment to excellence and like to think that is reason that we continue to grow so rapidly.

If you’d like to know exactly what all this effort requires before you embark on your own quality journey, drop us a line and one of the management team will give you a call.  Always happy to share and help any fellow independent businesses grow.

A Smart addition to Liberty Hygiene

Back at the beginning of this year we were delighted to be able to acquire Smart Washroom Services.

This was a perfect fit for us as the Smart Washrooms portfolio of clients included many prestigious hotels, private schools and private healthcare premises.  This very much mirrors our own client base of blue chip businesses.  Smart Washrooms had been trading for over 12 years and had built up an extremely loyal base of over 150 customers, in London and the periphery. Read more

Disabled Washrooms – how good are yours?

Industry networking events are a great way to meet fellow suppliers, get the gossip on what’s new and entertain clients and staff.   That’s what we did earlier this month when we attended the CSSA annual Savoy lunch.  A great day with two outstanding speakers.  Here we are, Team Liberty – I think you will agree we’re having a great time.

(L-R Jack Bamford, Green Zone Facilities, Scott Marshall, Andy Young MJ Mapp, Mark Pollock, Julia Ferrant, Petra Nash, Jake Jugg, Stuart Brittle & Andy Higgins from Medisort and Victoria Allan, Bee Hygiene)

The keynote speaker was Sally Gunnell.  As you’d expect a truly motivational lady with great wisdom on setting and achieving your goals all delivered with style and that winning touch.  However, it was the first speaker that really caught our imagination – Francesca Martinez.  Apart from being ruthlessly funny, she had a message that resonated with us as a business.    Francesca describes herself as ‘wobbly’ but her disability hasn’t hindered her career in the slightest.  Apart from being an award winning comedian, she is a highly vocal commentator, champion for disabled rights and has challenged the government on welfare cuts. Read more

Starbucks – more than a coffee

Since its founding days in the early 1990s, Starbucks has strived to build its brand identity by offering customers a relaxing and enjoyable experience.   From the very beginning, the experiential aspect of the brand has been consistently and effectively implemented in all its stores across the world.  The company has invested significantly in creating a standardised look and feel to its stores, merchandise and food and drinks.  You know exactly what to expect when you visit a Starbucks.  The attention to the smallest of details is one of the key factors in the global success of Starbucks. Read more

Customer Focus – YMCA

What do you think when you hear the initials YMCA?  Is it a cheesy dance tune almost compulsory for weddings and festive party nights or is it a reminder that they are the largest and the oldest charity working with young people in the world.

Liberty have been working very closely with the YMCA in South East England as their washroom services provider for over 5 years now and are extremely excited to learn we will be able to continue that work for another 3 years at least.  Read more

Ravens Bar & Grill Southend

Ravens Bar and Grill choose Liberty

Ravens has been reinvented for the 21st century and Liberty Hygiene are delighted to be part of that.

Ravens of Clifftown Road, a much loved and favoured department store in Southend for over 120 years closed its doors in October 2017. It was another indicator of the changing face of the British High Street. As online consumer habits rise, high streets are becoming destinations for leisure activities. Read more

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Do We Need to Provide Feminine Waste Disposal?

Feminine waste disposal can be a bit of a grey area for businesses which are open to the public, as well as small and large workplaces. Do you need to have a certain number of female employees in order to provide a sanitary bin? If you only have unisex washrooms do you need to provide any sort of feminine waste disposal? It’s important that all business owners and employers understand the law on waste disposal and their legal obligations in regards to the workplace regulations. Read more

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Customer Focus – University Of East Anglia

The University of East Anglia (UEA) has been rated as one of the best universities for student experience in the Times Higher Education Student Experience Survey 2018 and in the top 200 in the world. The university is an internationally renowned university based in a campus that provides top quality academic, social and cultural facilities to over 15,000 students. Read more

Our Amazing Staff

What amazing people we have working at Liberty. Last weekend one of our service drivers, Lisa Edwards, and friends ran the Race for Life. We were so impressed with Lisa that we topped up her funds raised with a donation from us of £100 (Lisa on the far left)

Image of a Clean Bathroom

A Clean Bathroom Means a Clean Office

As an employee, you would expect certain standards to be met when taking a comfort break. A pristine washroom which is commercially cleaned daily is not too much to ask, and staff should not have to be exposed to nasty odours either while using the bathroom. In addition to the cleanliness of the washroom, there should also be sufficient hand washing and drying functions so users can quickly and efficiently rid their hands of any bacteria. Read more

Customer Focus – Southend Airport

If you’ve got close to 1 million pairs of feet through your building every year with nearly all of them needing to spend time and probably a penny whilst there, you need a reliable Washroom Services provider.

Southend Airport, one of the UK’s fastest growing regional airports, needed just that and we are delighted that nearly 6 years ago they chose Liberty Hygiene.    2012 was the start of the rapid expansion of the airport with the new runway extension becoming operational.  The airport now handles a new generation of medium capacity jets which offer short haul scheduled fights as well as holiday charters. Read more

Customer Focus – Windsor Castle

Windsor Castle – one of the most recognised, visited and iconic castles in the United Kingdom.  With over 1.3 million visitors in 2016/17, and rising year on year, that’s potentially a lot of washroom traffic.   As one of the must see destinations for visitors from all over the world, it’s vitally important that every aspect of the tourist experience is spot on.  That’s where Liberty Hygiene are proud to be part of our heritage and tourism experience by ensuring that the visitor washrooms are kept in tip top condition with our feminine hygiene bins.

We’ve been looking after Windsor Castle for over 8 years now.   Being both local and independent ensures that whatever the season and visitor numbers are, we can cope and that’s one less item that the team at the castle need to worry about. Read more

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3 Benefits of Entrance Dust Mats

Dust mats often go unnoticed when entering a commercial building, however they play an important part in health and safety. Whether they are placed in an entrance foyer or by a lift, heavy duty mats are crucial in keeping the building clean and ensuring the safety of staff and visitors.

If you’re still not convinced that it’s worth investing in entrance mats, here are three main advantages of commercial dust control mats. Read more

Customer Focus – Kings Place

At Liberty Hygiene we are truly delighted to have some of the best known UK landmark buildings on our client list including Windsor Castle and The Gherkin.  One of the latest to join our stable is King’s Place Music and Arts venue in Central London.

But first we’d like to toot our own trumpet!  (like the link ha ha?)  Some words from the customers:

“We decided to replace the main entrance matting and revolving door flooring after nearly ten years of wear and tear, Liberty installed this for us like for like and out of hours, the end result was amazing and gave us a whole new look for visitors and staff entering the building, we are very pleased with the installation and the professional service we received from Liberty and PCS. Read more

Liberty Hygiene working with Moxy Hotels nationwide

An exciting new hotel brand and an exciting new client for Liberty Hygiene


There’s a really cool new hotel name coming to a town or city near you.  Moxy Hotels have already opened in London (3 venues) and Aberdeen and due to launch across the country during 2018.  They’ve already got a worldwide network – check out their website.


OxyGen-fragrance-delivery-Caledonia-WashroomsAt Liberty Hygiene we are thrilled to be working with Moxy.  Their philosophy of listening to what the customer actually wants and then delivering just that and even more, is how we work.  When you pop into the toilets at a Moxy hotel, you will be instantly impressed with the sweet smelling surroundings.  We’ve installed some of the newest technology in Air Fresheners with the Oxygen Powered system.  These are aerosol and battery free – a totally green option. Clever technology ensures consistent fragrance.  Units can be programmed to dose between specific times on specific days.  Read more

Loo of the Year

We are a Finalist !!!! – Loo of the Year Awards 2017

We are thrilled to announce that Liberty Hygiene has been named as a finalist for the inaugural Washroom Service Provider Award 2017.

As part of their 30th Anniversary celebrations, Loo of the Year Awards has decided to introduce a new award for 2017; The Washroom Service Provider Award. This prestigious award recognises the contributions that a washroom service provider has in the provision of award winning washrooms.

This is an amazing achievement for us all here at Liberty, a real testament to the outstanding service our fantastic team delivers to every customers washroom.

The award ceremony take place on the 8th December 2017, at St Johns Hotel, Solihull.

Channel 4 Chooses Liberty

Located at 124 Horseferry Road, the headquarters of Channel 4 is one of the latest landmark London buildings to select Liberty Hygiene as its washroom hygiene specialist. There are over 15,000 square meters of space behind the iconic “Big 4” sculpture, located at the entrance.

Liberty provides top-of-the-range services throughout the site, ranging from Black and Chrome sensor feminine hygiene units, to entrance matting, to environmentally friendly Chrome designer air fresheners.

Channel 4 supports over 17,000 jobs in hundreds of independent production companies across the UK, so the Horseferry Road site is always a busy place and it’s facilities are no exception.

Simon Gregory, Channel 4’s Account Manager had this to say about his experience with Liberty : Read more

Liberty “Twins” up with charity

Liberty Hygiene has always been ethically led, and is regularly on the lookout to make a real positive difference to some of our planet’s more overlooked causes.

So it’s with great delight that Liberty announces its affiliation with the “Toilet Twinning” charity. The Charity does great work in bringing much needed water and sanitation to those in need, across the world. Take a look here to see the extent of work carried out by Toilet Twinning, and the fantastic achievements which have been made already. Read more


Liberty works with Bunzl Cleaning & Hygiene Supplies.

Liberty Hygiene is delighted to announce, that after some extremely positive meetings, an alliance has been forged with UK market leading cleaning and hygiene supplier Bunzl Cleaning & Hygiene Supplies (BCHS).

As market leaders in washroom service, Liberty Hygiene is hugely excited to have been invited to work alongside BCHS in developing and maintaining the Gold Standard Washroom Service Provision soon to be included as an extension in the BCHS portfolio of products and services.

From the outset, Scott Marshall, creator of Liberty Hygiene, has sought to provide the bench mark standard over the entire scope of washroom services, including feminine hygiene, large and small space custom air fragrances, vending machine provision, floor, well and entrance matting, complete urinal service solutions and nappy disposal. Read more

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How to Make Your Bathroom Eco-Friendly

The majority of businesses today are trying to reduce their carbon footprints and boost their green credentials in every way possible. Having an eco-friendly image can save companies money by being more energy efficient, and also increase public appeal by showing they are socially and environmentally responsible.

The first step is to try and make commercial buildings more efficient, and to look at renewable energy sources if possible. Every single room in an office, factory or other commercial property can be improved – including the bathroom. Here are some top tips for creating an environmentally conscious washroom. Read more

person washing hands

What to Look for in a Washroom Service

If you are an employer or a business owner, the quality of your public washrooms can have an impact on your workplace or business premises. It is important to provide modern and hygienic facilities, and you may wish to go even further to please your employees and customers. Most businesses have a washroom service to ensure the public bathrooms are always up to standard.

As with any supplier, you don’t really want to be tied up in a long contract in case the relationship sours. There are also other things to consider, such as customer service and quality standards. If you’re searching for a new washroom service provider, read on for what you should be looking for to make your public bathrooms outstanding. Read more

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Our Service Report System

Liberty Hygiene is already well known for leading the industry in innovation, quality control and approachability. Liberty Hygiene has been working tirelessly to maintain its commitment to these values, and over the last 3 years has been developing a cutting-edge Service Report system. We are extremely proud to announce that as from the beginning of 2017, our entire Service Department has moved to a sustainable, eco-friendly, cutting-edge Service System. Read more

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Which Hand Dryer Should I Choose for my Workplace?

When installing a washroom, you have plenty of choice when it comes to the type of hand drying method to provide. Busy public washrooms need to have fast hand drying facilities in order to allow people to wash and dry their hands without a queue. If someone has already waited in line for a cubicle, they really don’t want to have to wait again simply to dry their hands.

However, there is more to consider than the speed of the hand drying system. The proper drying of hands is essential to hand hygiene and preventing the spread of bacteria, so the hand drying method should also be hygienic and effective. Then there’s the waste and energy to consider – some hand dryers consumer energy and other drying methods such as paper towels create more waste.

So, which hand dryer should you choose for the workplace? Here is a rundown of some of the latest innovative products to consider. Read more

toilet signs in airport

How to Make Your Business More Baby Friendly

Did you know that going the extra mile to help parents with young children could win you more customers? If you want a family friendly atmosphere in your store, café or business premises then it’s essential that you put parents and their babies first. It’s amazing how many businesses in 2017 don’t have efficient baby changing facilities or aren’t welcoming for breastfeeding mothers.

If you’d like your business to gain a reputation which is baby friendly, then you have to set about creating a space which is functional for parents and caters to children of all ages. Here’s a few ideas you can incorporate which will instantly have parents returning and telling their fellow friends with children about how wonderful your place is for families. Read more

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How to Prevent Office Illnesses

It’s really important to try and stop illnesses spreading around the workplace, especially at this time of year. Just one person with a virus can pass it on to half of the entire office – which can leave small businesses in a very difficult situation. Fortunately there are various steps that managers can take in order to reduce the amount of people that become ill, and prevent sick people passing on their illness.

To keep all of your workers as healthy as possible and in turn reduce the amount of sick days, take a look at these top tips. Read more

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Washroom Trends 2017

2017 is in full swing, so it’s time to start planning any renovation work for the year ahead. Think your washrooms are in need of a revamp to create a more on-trend design? You might need to increase the capacity of your bathrooms, and at the same time crave a new décor. You don’t even have to invest too much money or time in order to follow some of this year’s washroom trends. Take a look at some of the ways you can improve your public bathrooms for the year ahead. Read more

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Countdown is On to The Cleaning Show 2017

It’s just about two weeks until The Cleaning Show returns to ExCeL London, and here at Liberty Hygiene we’re gearing up for our exhibitor slot. Taking over the capital’s largest exhibition space from 14th-16th March, The Cleaning Show 2017 is the place to be for anyone in the industrial cleaning sector. Read more

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The Strangest Things You’ll Find In A Washroom Vending Machine

Vending machines in washrooms are incredibly popular across the world. They give bathroom users access to a wide array of useful products and items, from chewing gum or mints to feminine hygiene products and even contraceptives. But some vending machine manufacturers have taken this to the extreme, cramming their machines with weird and wonderful items well outside the norm. Let’s take a look at some of the strangest things you can find in a washroom vending machine in 2017… Read more

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Hotel Cafe Royal

Liberty Hygiene is delighted to add another of London’s most famous Hotels to its portfolio.
Read more