Customer Focus – Windsor Castle

(September 2020  Update: Windsor have just announed that they are renewing their contract with us – still a jewel in our crown after 8 years)

Windsor Castle – one of the most recognised, visited and iconic castles in the United Kingdom.  With over 1.3 million visitors in 2016/17, and rising year on year, that’s potentially a lot of washroom traffic.   As one of the must see destinations for visitors from all over the world, it’s vitally important that every aspect of the tourist experience is spot on.  That’s where Liberty Hygiene are proud to be part of our heritage and tourism experience by ensuring that the visitor washrooms are kept in tip top condition with our feminine hygiene bins.

We’ve been looking after Windsor Castle for over 8 years now.   Being both local and independent ensures that whatever the season and visitor numbers are, we can cope and that’s one less item that the team at the castle need to worry about. Read more

Customer Focus – Southend Airport

Update – March 2019

London Southend Airport which has been rated best London Airport for the last 6 years by Which? Magazine and the best airport in the UK (under 3 million passengers) at the AOA Annual Awards values its supply chain which we are delighted to part of.

LIBERTY Hygiene have regained the contract to service and maintain the washroom waste and Air Fragrance for another three years having secured the original contract from a national company over 6 years ago.

Here’s a couple of recent comments from the Airport…

“Nothing is too much trouble, your service team go above and beyond expectations every time and your charges are very competitive and fair”

“We are experiencing a time of huge growth here at London Southend Airport and need to be confident as our passenger numbers grow that we are partnered with a company we can work well with and trust implicitly.”

Read more

Never a Mission Impossible for Liberty Hygiene

Working with Julius Rutherfoord to deliver exceptional services

It came with a phone call and the immortal words “This is your mission should you choose to accept it…….can you install over 150 products in Central London in less than  week?”

Of course, we can says the Liberty Hygiene team.  That’s what we do, work efficiently, eliminate the competition and if it takes a fast and furious van driving team, we’re on it, no problem.

Seriously though, Tom Cruise might not have been driving a Liberty van but our very own super stars were making sure that one of our cleaning company partners, Julius Rutherfoord were able to complete commitments to The Financial Services Compensation Scheme on time and with minimum disruption. Read more

Customer Focus – YMCA

What do you think when you hear the initials YMCA?  Is it a cheesy dance tune almost compulsory for weddings and festive party nights or is it a reminder that they are the largest and the oldest charity working with young people in the world.

Liberty have been working very closely with the YMCA in South East England as their washroom services provider for over 5 years now and are extremely excited to learn we will be able to continue that work for another 3 years at least.  Read more

Ravens Bar & Grill Southend

Ravens Bar and Grill choose Liberty

Ravens has been reinvented for the 21st century and Liberty Hygiene are delighted to be part of that.

Ravens of Clifftown Road, a much loved and favoured department store in Southend for over 120 years closed its doors in October 2017. It was another indicator of the changing face of the British High Street. As online consumer habits rise, high streets are becoming destinations for leisure activities. Read more