Monthind Clean LLP, are East Anglia’s leading independent cleaning company with locations throughout the Suffolk, Norfolk, Cambridgeshire and Essex areas. They are an established company delivering high standard cleaning services since 1975 to a broad customer base in both the private and public sectors.

Read more

A new partnership to service Tower Hamlets local authority washrooms

1. Q) What happens when an award winning national independently owned cleaning company needs a washrooms services partner?
2. A) They come to Liberty Hygiene of course!

That’s exactly what happened when Wettons were looking for a partner in the London and Essex area.  Wettons, for those who don’t know, was established in 1949 and operates nationally.  In fact they are rated as one of the top 10 independently owned commercial cleaning companies in the UK.  With over 3,000 employees they are committed to the same high values as Liberty Hygiene with the emphasis on service, service quality and long term partnerships delivered through modern methods, products and technology.

We were delighted to be working across the Southeast Essex Colleges with them but when Wettons  announced that they were also giving us responsibility for Tower Hamlets Council sites which adds up to over 100 sites within a 2 mile radius and included town halls nurseries, council offices etc, we were delighted beyond words.  And for those of you who know our MD, Scott Marshall, that was some achievement to be beyond words!

But all joking aside, it is a huge honour to have been successfully chosen to work alongside one of the UK’s most respected cleaning companies.  It has taken many long hours and hard work by the whole team including Directors Scott Marshall and Glenn Marshall. Read more

We’ve talked before about partnerships and alliances and how they can build a truly strong business.    We’re also passionate supporters when we can, of fellow local businesses.  So, when Reef Environmental Solutions based in St Leonards on Sea, needed a partner to work alongside them to provide washroom services to one of the area’s largest employers, they came to Liberty Hygiene.

And in the slightly borrowed words of legendary football commentators and celebrity chefs, when it comes to Brighton and Hove employers “they don’t get much bigger than this!” Read more

Exciting news – we must be on Santa’s well behaved list as we’ve just learnt that we’ve been awarded  the contract to provide and service all the waste from fem and nappy bins at Hyde Park’s Winter Wonderland.

This key London festive event has been running now for 10 years and hundreds of thousands of Londoners and tourists now visit it every year for a serious splash of festive cheer. Read more

Liberty Hygiene puts the va va voom into Coco’s washrooms.

A marketing company once said that marketing a washroom services company was hard as it just wasn’t ‘sexy’.

Obviously they hadn’t met Liberty Hygiene’s latest client, Coco in Southend.  Coco is putting the va va voom  into nights out with world class entertainment and variety. With live shows at the weekend from 7pm and red hot DJ’s till the small hours, it’s a must go destination for anyone celebrating a special event or just wanting a great night out. Read more

How Liberty Hygiene teamed up with Medisort for a perfect partnership

Partnerships and Alliances are one of the best ways to build a business and something that we actively pursue at Liberty Hygiene.  That’s one of our driving reasons for being active members of IWSA, our industry body.   We go to as many events as possible and make a real effort to engage with fellow members.

It was through chatting with a fellow IWSA member, that we were introduced to Stuart Brittle of Medisort.  Read more

Customer Service comes first

We’re always happy at Liberty Hygiene.  We love our work and we love a challenge.

We recently won a contract to supply Feminine Hygiene Bins and Air Freshener systems to one of the most creative, exciting and forward-thinking working communities in the UK, which manage a large number of extremely impressive shared office space buildings across London.  This is fabulous opportunity for us to work within 12 amazing buildings.

At Liberty, we’re always up for a challenge, and this transition was certainly that! We worked with the client to ensure the entire install was carried out when all locations were as empty as possible so as to ensure absolutely minimal disruption to the clients and tenants. So, we agreed that we would move Heaven and Earth (along with the units we were supplying!) to get all 12 sites, (over 350 products!) installed in one day.

The only day suitable was a Saturday, and we calculated that to do the job in one day, from start to finish, we’d need to arrive at the first site at 02:30….  Yes, you read that right: Two-Thirty – in the morning…! Read more

We wrote about Air Fresheners a few weeks ago and how important it can be for a business to enhance the visitor or staff experience and how smell can make that happen.  But what if you have a really large space, perhaps a reception area with multi floor height or a large auditorium?  You’d need a LOT of Air Freshener units to deliver a uniform level of fragrance placed around the space.  Probably expensive and probably not very efficient and much more maintenance required. Read more

Did you know that going the extra mile to help parents with young children could win you more customers? If you want a family friendly atmosphere in your store, café or business premises then it’s essential that you put parents and their babies first. It’s amazing how many businesses, even today, don’t have efficient baby changing facilities or aren’t welcoming for breastfeeding mothers.

If you’d like your business to gain a reputation which is baby friendly, then you have to set about creating a space which is functional for parents and caters to children of all ages. Here’s a few ideas you can incorporate which will instantly have parents returning and telling their fellow friends with children about how wonderful your place is for families. Read more

The K West Hotel and Spa in West London, one of the capital’s coolest hotels, have recently moved over to us for our amazing Oxygen-Pro and Vibe Air fresheners.  This is a venue that oozes character, class and style, it’s part of their DNA so it just made complete sense to them to have their guests surrounded with the right scents to enhance their stay. Read more

We proudly share on our website logos of various organisations.  Are they just vanity or do they actually mean anything?   To us, here at Liberty Hygiene, they actually mean a lot of blood, sweat and tears and the open door to many of our major customers.  Why not take 5 and read on to see if any of those might work for you.

We’ll open with the ISO standards – the premier international standard.

ISO stands for the International Organisation for Standardisation.  This is an independent, non-governmental international organisation with its HQ in Geneva.  International Standards make things work. They give world-class specifications for products, services and systems, to ensure quality, safety and efficiency.   They are instrumental in facilitating international trade.

ISO standards are what major chains, large businesses and corporations look for when sourcing suppliers.  They know that to have achieved an ISO award, an organisation is demonstrating long term and ongoing commitment to quality.

We are immensely proud to have achieved both ISO 9001 and ISO 14001 status.  Achieving and maintaining these awards is no mean feat for any organisation but the benefits they bring not only when securing new contracts but internally, in the day to day running of the business, are enormous. Read more

Industry networking events are a great way to meet fellow suppliers, get the gossip on what’s new and entertain clients and staff.   That’s what we did earlier this month when we attended the CSSA annual Savoy lunch.  A great day with two outstanding speakers.  Here we are, Team Liberty – I think you will agree we’re having a great time.

(L-R Jack Bamford, Green Zone Facilities, Scott Marshall, Andy Young MJ Mapp, Mark Pollock, Julia Ferrant, Petra Nash, Jake Jugg, Stuart Brittle & Andy Higgins from Medisort and Victoria Allan, Bee Hygiene)

The keynote speaker was Sally Gunnell.  As you’d expect a truly motivational lady with great wisdom on setting and achieving your goals all delivered with style and that winning touch.  However, it was the first speaker that really caught our imagination – Francesca Martinez.  Apart from being ruthlessly funny, she had a message that resonated with us as a business.    Francesca describes herself as ‘wobbly’ but her disability hasn’t hindered her career in the slightest.  Apart from being an award winning comedian, she is a highly vocal commentator, champion for disabled rights and has challenged the government on welfare cuts. Read more