Customer Focus – Southend Airport

Update – March 2019

London Southend Airport which has been rated best London Airport for the last 6 years by Which? Magazine and the best airport in the UK (under 3 million passengers) at the AOA Annual Awards values its supply chain which we are delighted to part of.

LIBERTY Hygiene have regained the contract to service and maintain the washroom waste and Air Fragrance for another three years having secured the original contract from a national company over 6 years ago.

Here’s a couple of recent comments from the Airport…

“Nothing is too much trouble, your service team go above and beyond expectations every time and your charges are very competitive and fair”

“We are experiencing a time of huge growth here at London Southend Airport and need to be confident as our passenger numbers grow that we are partnered with a company we can work well with and trust implicitly.”

A total of nearly 1.096m travellers passed through the airport last year 2018,–compared with just under 877,600 in 2016, an increase of 24.9%. hence the need for a reliable Washroom Services provider.

Southend Airport, one of the UK’s fastest growing regional airports, needed just that and we are delighted that nearly 6 years ago they chose Liberty Hygiene.    2012 was the start of the rapid expansion of the airport with the new runway extension becoming operational.  The airport now handles a new generation of medium capacity jets which offer short haul scheduled fights as well as holiday charters.

Away from the crowed London airspace but still less than an hour from the capital by a choice of public transport, Southend is definitely an excellent choice. The airport offers a wide range of destinations across Europe for both the business traveller and the leisure seeker.

Southend Airport continues to grow and needs their suppliers to be able to grow with them.  That’s one of the reasons they chose Liberty Hygiene.  We supply and service all their:

  • Feminine Hygiene Units
  • Nappy Units
  • Air Fresheners
  • Vending Units
  • Sharps Units

Being independent and having easy contact with us makes sure that the team at Southend Airport don’t have to worry when their requirements need reviewed.

If you visit, do look out for our logo in the washrooms and maybe take a pic and post onto your favourite social media channel and use #libertyhygiene so we can see it and share.

We love a bit of history at Liberty so here is some really interesting background to Southend Airport.

Southend Airport owes its creation to the First World War. The War Office listed the site as a potential landing ground in 1914 and the first flight followed in 1915, when Flight Sub Lieutenant A.W. Robinson took off in a Bleriot aircraft in an unsuccessful attempt to intercept a German Army Zeppelin. The Royal Naval Air Service and Royal Flying Corps both used Southend as a base during the Great War.

In 1933 the airport site was purchased by Southend Council, and was officially opened as a municipal airport in 1935.

With the outbreak of the Second World War, Southend Airport was requisitioned by the Air Ministry and all civilian flights were halted. The airport, renamed RAF Rochford, was home to a number of fighter squadrons – and a variety of nationalities. After the war ended, Southend Council took over the airport once again, with scheduled services to the Channel Islands and Ostend.

Two new runways were laid in the mid-1950s, enabling commercial flights for passengers and cargo operations, as well as the arrival of a new generation of aircraft. In the 1960s, British United Air Ferries (later British Air Ferries) became synonymous with Southend Airport, providing cross-channel services. The late 1960s also broke records: 692,686 passengers used the airport in 1967.

By the mid-1970s air traffic went into in decline, although BAF and, later, Air UK ran scheduled services to a European destinations and the Channel Islands. As scheduled flights declined, engineering and maintenance become an important part of the airport’s business.

In the 1990s, Southend Council ended its long-running ownership of the airport, and sold the site to Regional Airports Ltd. Later in the decade, go-ahead was given for a new passenger terminal and railway station.

Stobart Group acquired London Southend Airport in 2008, and swiftly applied to increase the runway by 300 metres, and upgrade navigation and lighting. A new state-of-the-art air traffic control tower and mainline railway station were opened in 2011, the same year that easyJet signed a ten year agreement to use Southend as a new hub, and run scheduled flights to a range of European destinations.

To read more about the Airport click here