Here to Listen And Take Action if Needed
We like to receive feedback from our clients. If we did not, we would not know when we were doing something wrong or when we have done something especially well. Please click leave feedback and let us know how we’re doing
We would like to ask all clients & suppliers to leave feedback on the service that Liberty Washroom Services provide. We find feedback is essential in the day to day running of our business: it helps us to understand what we do well and what we could improve on. Giving us a compliment is great (we are always happy to receive those) but if you have a concern about anything we have done we are taking notes and are ready to take action.
“I would like to say how impressed we are with Liberty Hygiene. The attention to detail and customer service is, in my experience, rarely achieved on this level. Since we switched to an independent company, the changes have been significant. They give us a 5* service as standard.
Liberty Hygiene has impressed us from the moment they came to carry out our installation. No fuss, no problems and above all a smooth transition from our previous incumbent.
When we contact the office the staff are cheerful and helpful, and always respond to queries immediately and will always do whatever necessary to help.
I have no hesitation in recommending Liberty Hygiene as a total washroom services company to any other facilities or building manager.”
“The feedback was really good, the team who put everything in were thoughtful, worked in tidy manor, and when they came across an issue they felt might need some input, found the client and asked her opinion – the comment was ‘apart from the fine art installers, they were the best contractors on site’ – please make sure the team know.
Thanks for the support
“We love the communication and efficiency of service, very flexible with servicing changes we made and very accommodating with new products we have requested.”
London Southend Airport
“I just wanted to put in writing a mention of how excellent Kath is with her service here at the airport. Not only is she a lovely person, but also conscientious, supportive, professional, courteous and extremely helpful whenever she is about and she is a diamond and asset to your company – I would run out of adjectives to describe how good she is!”
“We have been using Liberty quite a long time now and compared with all the other Washroom Service providers (especially the larger, well-known ones), they are undoubtedly the best we have ever used. Their staff are courteous and always go out of their way to help every time we contact them. We have never been let down by Liberty and will be continuing to use them in the future, regardless of how many other companies might try to gain our business. Their prices are extremely reasonable for the service we receive and all in all I would not hesitate to recommend them to anyone.”
“We are very satisfied with the services received from Liberty Hygiene and in particular with the monthly feedback that we receive from them. We would be happy to recommend the services of Scott and his team at Liberty Hygiene”
“We have used Liberty Washroom Services for nearly 9 years and have never had a complaint. The company is run by an extremely passionate and dedicated team who offer a first class service. As a contract cleaning company, we are delighted to be able to offer Liberty’s services to our clients who enjoy not only competitive pricing but a faultless service at all times. I therefore have no hesitation whatsoever in recommending Liberty Washroom Services.”
Kintore Way Childrens Centre
“Liberty Washroom Services is a very efficient service with the flexibility to suit our needs. To speak to the same people every time makes such a difference to some of the big companies we have used in the past. We now feel that we are getting a personal service.”
“I would like to take this opportunity to pay a complement to Liberty and the maintenance of the Sanitary Bins. Their service is excellent – professional at all times – congratulations on using them.”
“I’m so pleased with the working-partner relationship we’ve built with Liberty Hygiene. Finding a partner who emulated our focus on customer service was essential, and our offering through Liberty has enabled Sybron to build stronger relationships with our clients. Liberty gave us all the tools, training, and guidance our team needed to properly launch the range. I have been very impressed by their hands on approach to any situation, which reassured our business that they are big enough to cope but small enough to care. On behalf of the team at Sybron, we look forward to continuing to build a good partnership together!”
Bear Hugs Day Nursery
“I just want to say you guys are brilliant! Your service is second to none and your rates are unbeatable. We’ve been with you for over 3 years and and have never had any reason to complain. You are very professional and reliable. Keep up the good work guys.”
Principle Cleaning Services Ltd
“We therefore demand an excellent service from our suppliers and Liberty Hygiene has more than met our expectations. They provide us with a cost effective solution for our clients’ hygiene needs, deliver on time and back this up with great support and a rapid response to any emergencies. We have absolutely no hesitation in recommending them.
Reef Environmental Solutions
“Liberty Hygiene have been one our front line partners for a number of years now and have always provided a premium service. They have always gone above and beyond to ensure that our customers are looked after and it’s great to know that we can depend on them to deliver. There is always a friendly voice at the end of the phone ready and waiting to make sure any service requests happen speedily and efficiently. Great job guys and keep up the good work”